ServiceNow’s latest Xanadu release, launched in late 2024, introduces significant enhancements across AI-powered workflows, IT operations, and employee engagement features. Here’s a breakdown of some of the standout additions: 1. Advanced Generative AI (GenAI) Tools • Expanded Now Assist: Building on existing capabilities, Now Assist in Xanadu brings expanded GenAI-driven Read more…
Ever wanted to be able to add a Custom item to the UI16 User Menu? Then here is something that may help. As you may know, ServiceNow utilises Jelly, so if you know the correct name of a UI Macro or UI Page, you will be able to change, add Read more…
So, it’s been a while since I decided to write something on this blog. I mean, even for a while the site was down. However since you’re reading this, it’s obviously back up. In the last couple of years there has been a bit of a shift in my career. Read more…
I came up with the below script to help with creating and migration users as a batch from On-prem Exchange to Office 365.
I had a request recently from a client to increase the security on the Backup Repositories within Veeam. Hear are simple steps to lock down the Backup Repositories to a Veeam Service account, stopping all other accounts from accessing the data. This is useful is the environment was compromised or Read more…
We have a client where they still use a lot of published applications and we had a situation whereby we needed to update an attribute of dozens of applications . So I came up with the below script.
Today I came across something that I thought was interesting, Passcore. It’s an opensource straight forward webapp that you publish on an IIS server that connected to AD which allows users to reset their AD password. It can be secured behind HTTPS to encrypt the traffic (note if you run Read more…
With a client we had an issue where the 1st Whiners were having issues enabling UM Mailboxes for new users. This was due to the extension being already allocated to another User. So I created the below script for them. There was a bit of a challenge to the script Read more…